GENERAL RULES AND REGULATIONS
These are the Official Rules for participation (“Membership”) in the Club Hawthorne Membership Rewards program (the “Program”) as offered and operated by Hawthorne Race Course and its affiliates (“Hawthorne”), wherein members may accrue rewards (“Points”) and other benefits based on various wagering activity and/or visitation to Hawthorne Race Course and Club Hawthorne Betting Bars (collectively, “Facilities”).
1) Application for membership and participation in the Program indicates acceptance of these Official Rules.
2) Applicants must present a valid, unexpired government-issued photo identification to receive a Membership card.
3) Membership is limited to one (1) account per person for legal United States residents who are at least 18 years of age. Accounts, membership cards, and Program benefits are not transferable, including upon death or divorce, and are not valid in conjunction with any other promotion.
4) Member reward points may be accumulated while wagering at any Hawthorne Facility or ClubHawthorne.com.
5) Membership cards are the property of Hawthorne and must be returned upon request.
6) By participation in the Program, members consent to receive promotional communication from Hawthorne via postal, email and/or text messaging, unless the member has expressly declined to receive such information.
7) Hawthorne is not responsible for lost or stolen cards or lost/misdirected mail or any other communications.
8) All Program benefits, including Points, are based on a member’s rated level of play. Rated play varies by race, wager and track, as well as the Facility at which the wager was made. Calculation of rated play is at the sole discretion of Hawthorne Race Course. All Points and other accumulated benefits are subject to review and verification by Hawthorne.
9) No reward Points shall be accrued on show wagers.
10) Membership status (i.e. Rewards Levels) are reevaluated on a regular basis, approximately every six months (January-June and July-December), based on recorded Member activity in the Program. Club Hawthorne reward levels are by invitation only at the sole discretion of Hawthorne Race Course.
11) Bonus Points received in a promotion are not eligible towards a Club Hawthorne Rewards rating upgrade.
12) Management reserves the right to adjust account status due to error, malfunction or misuse of a Club Hawthorne Rewards card.
13) Points and other benefits have no cash value, unless expressly noted.
14) Members must have activity during each six month period to prevent purging of all points. Activity is defined as earning at least one point during a six month period, excluding promotion points. Hawthorne reserves the right to purge all Points or other benefits, without advance notice, from any member account with no activity in six months.
15) Club Hawthorne Rewards accounts may also be purged by Hawthorne Race Course for any member that is excluded from any Hawthorne Facility.
16 All decisions regarding the interpretation of the Official Rules, program regulations, eligibility, Point and benefits accumulation, and all other matters regarding the Program are at the exclusive discretion of Hawthorne whose decisions are final.
17) Hawthorne reserves the right to modify, change or cancel the Program and benefits at any time without prior written notice. The continued availability of Program benefits are not guaranteed.
18) Hawthorne reserves the right to deny or revoke any Membership if it is determined that the member has not complied with the Program in the manner intended or if it is in the best interest of the guest or Hawthorne, as determined at the sole discretion of Hawthorne.
19) Hawthorne reserves the right to refuse rewards redemption if the true cardholder is not present or if available material offers, such as coupons, have been changed, altered or tampered with in any way.
20) Hawthorne reserves the right to remove and revoke promotional credits, benefits, offers and complimentary or accrued Points for any persons on any State exclusion list or enrolled in any State self-exclusion program; patrons whose accounts have been merged or duplicated; patrons permanently banned from the racing or wagering property by management or government authorities; or patrons who have voluntarily excluded themselves at any Hawthorne Facility. Such persons are not eligible for Membership or any of its offerings.
21) Any dispute or situation not covered by the Official Rules will be resolved by Hawthorne, whose decision shall be final
22) Program participation and associated benefits are subject to various state and/or municipal government rules, regulations, and policies which may vary by jurisdiction and which may affect requirements for card use and benefits granted or redeemed. In any case where there is conflict between these Official Rules and an individual government requirement, the government requirement will apply.
POINTS REDEMPTION & ACCRUAL
23) Members may redeem their accrued Points, subject to conditions and qualifications, as follows:
- 5,000 points for a $50 wagering voucher, or 10,000 points for a $100 wagering voucher (redemption at other integral amounts is not permitted)
- At Hawthorne Race Course during Guest Service hours of operation
- At Hawthorne Betting Bars during the defined redemption period, generally beginning on the last Wednesday of each month
- Into an associated Club Hawthorne mobile/online advanced deposit wagering account at any time via a request to Hawthorne’s Guest Service staff
Updated as of March 1, 2024